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Workforce Development Board One Stop Operations & Oversight Committee


The One Stop Operations & Oversight Committee is responsible for advising the Tompkins County Workforce Development Board on matters relating to the delivery of services through the One Stop Career Center. The One Stop Operations & Oversight Committee shall also provide policy guidance as it relates to the overall services available to all customers of the local workforce system.

The Committee:

  • Is responsible for certification of training providers and oversight of training outcomes
  • Responsible for programmatic and fiscal monitoring of One Stop Operations
  • Ensures that the interests of job seekers and employers are equally represented in the One Stop system 
  • Ensures that the One Stop system provides quality comprehensive services in a seamless, integrated, effective, and efficient manner
  • Ensures that the One Stop system meets or exceeds performance standards
  • Ensures the continuing implementation of One Stop system activities by identifying and monitoring the flow of services
  • Oversees team management of the One Stop system
  • Identifies and implements effective employment and training strategies that result in employment opportunities for economically disadvantaged adults, youths, and dislocated workers
  • Recommends funding allocations for program services
  • Conducts oversight of program operations, including development and review of program policies

Members of the committee shall include:

  • One Stop management
  • WDB members
  • Representatives of One Stop Partner agencies

Minimum Meeting Requirements:

  • Bi-monthly


  • Kirra Franzese - Chair - Associate Vice President, Human Resources and Planning, Ithaca College
  • Suzanne Cerquone - Human Resources Manager, Ithaca Marriott Downtown
  • Danielle Harrington - Executive Director, Tompkins Community Action
  • Carrie Whitmore - Director of Continuing Education & Workforce Development, Tompkins Cortland Community College