- The Tompkins County 9-1-1 Center is the designated 9-1-1 public safety answering point (PSAP) in Tompkins County. Our staff includes Emergency Services Dispatchers, Dispatch Supervisors, a Professional Development Coordinator (who oversees Quality Assurance and Training), and a Communications Center Manager.
- Tompkins County adopted 9-1-1 in 1997.
- Each year, Tompkins County 9-1-1 receives over 30,000 9-1-1 calls, over 110,000 non-emergency calls, and handles approximately 65,000 police incidents and 24,000 fire and rescue/EMS incidents.
- Tompkins County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.
- In 2015, Tompkins County 9-1-1 became the first PSAP in New York to have it’s training program certified by the Association of Public-Safety Communications Officials (APCO).
To view "A Day in the Life" of Tompkins County Emergency Services Dispatchers (ESD's), click https://youtu.be/99Bp2UG24tE.
Want to become an ESD?
Fill out a Human Resource Job Card here!
When the applications open, you will be notified.
Qualifications:
- High School Diploma or GED.
- Ability to pass Civil Service written examination**.
- Abiltiy to pass typing test.
- Ability to pass a medical physical and hearing and drug tests.
- Ability to pass background investigation and psychological exam.
Benefits:
- $56,816.45 - $61,658.27/year (2023 rates).
- Health, Vision, and Dental Insurances available.
- New York State Retirement.
- New York State Deferred Compensation Plan available.
- Excused Paid Leave.
** The Civil Service written examination is offered in Tompkins County every 1-2 years, depending on need.