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911 Information

  • The Tompkins County 9-1-1 Center is the designated 9-1-1 public safety answering point (PSAP) in Tompkins County.  Our staff includes Emergency Services Dispatchers, Dispatch Supervisors, a Professional Development Coordinator (who oversees Quality Assurance and Training), and a Communications Center Manager.
  • Tompkins County adopted 9-1-1 in 1997.
  • Each year, Tompkins County 9-1-1 receives over 30,000 9-1-1 calls, over 110,000 non-emergency calls, and handles approximately 65,000 police incidents and 24,000 fire and rescue/EMS incidents.
  • Tompkins County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.
  • In 2015, Tompkins County 9-1-1 became the first PSAP in New York to have it’s training program certified by the Association of Public-Safety Communications Officials (APCO).

To view "A Day in the Life" of Tompkins County Emergency Services Dispatchers (ESD's), click

Want to become an ESD?
Fill out a Human Resource Job Card here!
When the applications open, you will be notified.

- High School Diploma or GED.
    - Ability to pass Civil Service written examination**.
    - Abiltiy to pass typing test.
    - Ability to pass a medical physical and hearing and drug tests.
    - Ability to pass background investigation and psychological exam. 

- $56,816.45 - $61,658.27/year (2023 rates).
    - Health, Vision, and Dental Insurances available.
    - New York State Retirement.
    - New York State Deferred Compensation Plan available.
    - Excused Paid Leave.

** The Civil Service written examination is offered in Tompkins County every 1-2 years, depending on need.