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Information Technology Services (ITS)

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Information Technology

Contact Information

128 E Buffalo St
Building C
Ithaca, NY 14850
(607) 274-5417
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Information Technology Services (ITS)


Our Mission

The Tompkins County ITS Department provides for the management of core, mandated technology services and infrastructure to facilitate cost-effective information processing and telecommunications solutions to meet program objectives, technical mandates, and public service requirements for Tompkins County departments.

We strive to provide

Technology Guidance Technology Guidance – Partnering with Tompkins County Departments to explore, implement, and support technology solutions and to establish associated policies, standards and guidelines.
Project Facilitation Project Facilitation – Communicating effectively with customers on both an administrative and technical level to identify potential opportunities and improvements for the integration and use of information technology solutions.
Service Oriented Responces

Service Oriented Responses – Ensuring quality customer assistance and support for the use of information technology to achieve business goals and efficiencies.


Digital Counties Survey Winner July 21, 2016 – The Center for Digital Government (CDG) and the National Association of Counties (NACo) have announced the 2016 Digital Counties Survey winners. The survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that save tax dollars through newfound efficiencies; boost transparency, cybersecurity and engagement; or innovate through unique and exciting projects.

“Digital counties have evolved to recognize the value of technology, empower their tech leaders and use new ideas to make life better for everyone who lives and does business in the county,” said Todd Sander, executive director, CDG. “The Center for Digital Government congratulates this year’s winners for their work to innovate, improve transparency and proactively address citizen demands and expectations.”

“Modern technology allows counties across the country to innovate, providing citizens with smarter, more cost-effective services,” said NACo Executive Director Matthew Chase. “The Digital Counties Survey recognizes county innovations that truly benefit our communities and, by extension, America.”

Tompkins County was awarded with a 10thplace finish in the up to 150,000 population category. Deputy Director of Information Technology Services Loren Cottrell accepted the award on behalf of Tompkins County at the Center for Digital Government awards reception on July 23, 2016.